Privacy Policy
At Identyq, we are committed to protecting your privacy. This document explains what data we collect, how we use it, and your rights.
1.Data Controller
- Company name
- Identyq Technologies Inc.
- EIN
- Pending registration
- Registered address
- Miami, Florida, United States
- Privacy email
- privacy@identyq.com
Identyq Technologies Inc. acts as the data controller for personal data collected through this website and the Identyq service. Where we process employee data on behalf of our enterprise customers to deliver the identity synchronization service, we act as a data processor, with the customer serving as the controller.
2.Data We Collect
We collect only the data necessary to provide the service and improve the experience. We categorize it as follows:
Contact and account data
- ·First and last name
- ·Corporate email address
- ·Company name and job title
- ·Phone number (optional, only if provided)
Technical and usage data
- ·IP address and country of origin
- ·Browser type and operating system
- ·Pages visited and session duration
- ·Cookie identifiers (see Cookie Policy)
Communications data
- ·Content of contact and demo request forms
- ·Emails exchanged with support
- ·Voluntary satisfaction survey responses
Data processed as processor (B2B customers)
- ·Employee records synchronized between SAP SuccessFactors and Entra ID/AD
- ·Identity change audit logs
- ·Connector configuration metadata
ℹ️ This data is processed exclusively to deliver the contracted service. The customer is the controller and Identyq acts as processor under the executed Data Processing Agreement (DPA).
3.Purpose and Legal Basis
We process your data for the following purposes and on the following legal grounds under applicable U.S. federal and state law:
Account management, provision of the Identyq service, technical support, billing, and essential operational communications necessary to fulfill our contractual obligations to you.
Platform security, fraud prevention, product improvement through aggregated and anonymized usage analysis, and communications about relevant service updates. We balance these interests against your rights and will not override them.
Sending newsletters, marketing communications, and use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.
Retention of financial and tax records as required by U.S. federal and state law, including IRS regulations and applicable state tax codes.
4.Data Retention
Data is retained only as long as necessary for each purpose:
| Category | Period | Justification |
|---|---|---|
| Active account data | Duration of contract + 30 days | Account reactivation window |
| Cancelled account data | 5 years | Contractual and tax obligations |
| Audit logs | 2 years | Security and compliance requirements |
| Contact data (no contract) | 2 years from last contact | Legitimate business interest |
| Analytics cookies | 13 months | Industry standard |
| Billing records | 7 years | IRS record-keeping requirements |
6.International Transfers
Data is stored and processed primarily in the United States. Where any sub-processor is located outside the U.S., we ensure appropriate safeguards are in place, which may include:
- ✓Standard Contractual Clauses (SCCs) approved by relevant authorities
- ✓The EU-U.S. Data Privacy Framework (DPF) for transfers to/from the European Union
- ✓Adequacy decisions or other transfer mechanisms recognized under applicable law
You may request information about the specific safeguards applicable to your data by writing to privacy@identyq.com.
7.Your Rights
Depending on your state of residence, you may have the following rights regarding your personal data:
Request confirmation of whether we process your data and obtain a copy of it.
Request correction of inaccurate or incomplete data.
Request erasure of your data when it is no longer needed or you withdraw consent, subject to legal retention requirements.
Opt out of the sale or sharing of your personal information (we do not sell data, but you may still exercise this right).
Receive your data in a structured, machine-readable format (JSON/CSV).
We will not discriminate against you for exercising any of your privacy rights.
How to exercise your rights
Submit your request to privacy@identyq.com, specifying the right you wish to exercise and providing sufficient information to verify your identity. We will respond within 45 days as required under applicable U.S. law (extendable by an additional 45 days with notice).
If you are a California resident and believe your request has not been addressed, you may contact the California Privacy Protection Agency (CPPA) or the California Attorney General. Residents of other states may contact their respective state attorney general.
8.Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration, including:
In the event of a security breach affecting your data, we will notify you in accordance with applicable U.S. federal and state breach notification laws, which may require notification within 30 to 72 hours depending on jurisdiction.
10.Children's Privacy
The Identyq service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us at privacy@identyq.comand we will promptly delete it. This policy is consistent with the Children's Online Privacy Protection Act (COPPA).
11.Changes to this Policy
We may update this Privacy Policy to reflect legal, technical, or business changes. When we do, we will update the "last updated" date at the top of this document. For material changes, we will notify you by email or via a prominent notice within the service at least 30 days in advance. We encourage you to review this page periodically.